Frequently Asked Questions

You may have questions about how a food basket program works. We’ve tried to put together all the answers you may need. If you still have questions, please email customerservice@clearwaterfarm.ca.

What kinds of fruit and vegetables will I get?

We will gather together a range of local seasonal fruits and vegetables for your eating pleasure.  Everything from radishes, peas, beans, heirloom tomatoes, fingerling potatoes & butternut squash…. as well as apples, strawberries, and lots in between. We make sure to put a good variety in your basket.

I don’t want 5 pounds of kale each week.

Don’t worry! We know a large amount of one type of produce can be overwhelming.  We aim to provide you with 6-8 different items in your box each week.  We’ve made a special effort this year to diversify our offerings so that you can experience new and exciting produce each week.

What if I don’t like eggplant (or beans or peppers)

We can’t make individual substitutions to our baskets.  However, any particular item will only be a small part of any individual basket, and only for 2-3 weeks throughout a season.

Where do I pick up my weekly basket?

Brew It Coffee Bar

460 Davis Drive, Newmarket Ontario L3Y 0C4, Canada

Market Brewing Company

17775 Leslie St #4, Newmarket Ontario L3Y 3E3, Canada

ClearWater Farm Office

1614 Metro Road North, Georgina Ontario L03 1S0, Canada

What if I can’t pick up my basket on a particular week?

It is your responsibility to let us know if you will be away for any of the weeks during the program. In the case that you are away or cannot receive your box, you can either have a friend or family member pick it up, or you can donate it to our local food pantry/community charity. Please let us know either when you sign up for the program (in the comments section) or on the Sunday before the start of the week. Please reach out to customerservice@clearwaterfarm.ca if needed. We are more than happy to help. 

How do I pay?

During your checkout process, you will see our payment options available. We prefer that you place your order(s) online using Visa, Mastercard, or an online Debit card.

I’m worried I won’t be able to make use of everything you send me!

We will include some recipes each week for cooking with the contents of your box, tips for storing it properly, and ideas to preserve your harvest.